1. Choose item
    Choose the item you would like to buy from our Shop or Collections page.
  2. Add to Cart
    On the product page, choose your desired color and size, then set your order quantity. Then, click the “Add to Cart” button.
  3. View Cart
    After you have done selecting the items, access the Cart by clicking the “Cart” button on top of the page.
  4. Checkout
    After clicking the “View Cart” button, you will be redirected to the Cart page, where the items that you have previously selected will be listed. Double check the items, price and quantity, and then click the “Proceed to Checkout” button to process your order.
  5. Shipping Address
    If you have previously created an account in this website, click the Login button (located above “Billing Details”). Enter your username and password, then click Login. You will have the Billing Details automatically filled in. Double check the information and make changes if necessary.
    If you do not have an account, please enter the Billing Details manually. Make sure to enter the “State”, “Kota/Kabupaten” and “Kecamatan” correctly, because shipping fees will be calculated based on those details. Note that the list of appropriate “Kecamatan” will be loaded in a few seconds after “Kota/Kabupaten” is selected. Please be patient for the data to be loaded. If the data fails to load, please refresh your browser.
    After all details have been filled in, choose your username and password (if you have not created an account before).
  6. Place Order
    Double check all the billing and shipping details, items ordered, as well as the total price and shipping price (calculated based on the shipping address). Then, click the “Place Order” button. If the button is dimmed and can’t be clicked, please wait a few seconds until the button light up.
  7. Payment
    After your order has been placed, you will receive an e-mail regarding your order details, as well as payment instruction. If you do not receive the e-mail after a few moments, kindly check the Spam folder in your mailbox, then mark the message as “not spam”.
    Make a payment to the mentioned bank account.
  8. Confirm Payment
    Once the payment is made, please navigate to the “Confirm Payment” page on top of any page.
    Fill in the details so that we can track your payment.
    As soon as we receive your confirmation, we will ship your order.
    Thank you for shopping at Lulla Couture!